Process for purchasing or ordering a single board design

Even those who live far away can order and purchase RESIN SPACE's distinctive works.

You can order these beautiful pieces by simply contacting us by email, LINE, or phone.

The piece in the photo above was created entirely remotely.
The warehouse in Shizuoka Prefecture is far away, but I would like to purchase RESIN SPACE's works!

We have prepared an article to alleviate such concerns, so if you live far away, please read this article to the end.

Web ordering process

Single board design purchase inquiry

Once you have purchased the submitted design, we will propose a final design for that single board. If there is room for the board size and we are able to present multiple options, we will propose multiple designs for that single board.

Also, if you would like to see other designs other than those listed, or if your ideal plank is not listed, please contact us before purchasing. In that case, please contact us with an image of the design you want or a photo of the plank design listed.

Various response design suggestions

We will answer any questions you may have and provide design suggestions based on your needs.

If you purchase the exhibited design, we will use that single board,
If you contact us before purchasing, we will suggest designs for other solid boards, focusing on the design you plan to purchase.
In that case, it will take about a week.
Based on the design you would like, we will propose several ideas, including unique designs that our designers come up with, and designs that express the charm of wood while breaking down your wishes in just the right way.

Design decision

We will accommodate any number of revisions to the design.
There is no limit to the number of revisions you can make, including minor adjustments and major design revisions.
We will make every effort to find the best design for you.

Specification confirmation [phone]
Usage confirmation [Specifications]

Once the design of the single board has been decided, we will confirm the final specifications over the phone.
In order to ensure that all minor nuances and unclear points are resolved, the final specification confirmation will generally be handled over the phone.

Specification determination and request payment

If you agree with the specifications, please make payment.
Your order will be considered official once payment is received.
Payment methods are card or bank transfer.

Various confirmations and production begins Production will begin according to the deadline.
Before the delivery date, the designer will check the final design and the condition of the wood before production begins.
We use the latest machinery, such as high-frequency presses, and carry out production under strict management.

The resin color will be adjusted by the lead designer who conducted the consultation, so your wishes will be reflected without fail.

Delivery, installation, and instruction manual

Delivery will be made directly by RESIN SPACE or by a furniture delivery company.
If the delivery service is used, we will advise you on whether or not installation work is required depending on the size.
Please rest assured that we can also accommodate customers who live far away, such as Okinawa, remote islands, and Hokkaido.

Order specifications available

The following items can be specified when ordering:

・Size ・Resin color ・Resin effect ・Legs and table height ・Rounded corners ・Delivery time (wood can be stored for 2 years after contract conclusion)

We are a brand that specializes in in-house production and custom orders, so if there are any points you would like to be particular about, please feel free to specify them.

Price Factors

The price factors of RESIN SPACE are size, amount of resin, and the single piece of wood used.

The price is determined by.
The listed designs are priced for the size listed in the listing, so if you would like a different size please contact us before purchasing.

About delivery time

Delivery times vary depending on the order situation, but delivery is usually possible within about two months.
If we receive a large number of orders, you may have to wait 3-4 months.
Please contact us early to allow ample time for delivery.

Warranty and after-sales maintenance

At RESIN SPACE, if there is a discrepancy between the order and the product immediately after delivery, we will provide a full refund.

We will also provide after-sales maintenance for the life of the product, but please note that there will be a charge depending on the work involved.
For minor scratches or damage that can be handled by the customer, we will advise you on the appropriate maintenance method depending on the condition.

If it is necessary to bring it back to the factory for maintenance, there will be an additional charge, but we will provide lifetime maintenance.

RESIN SPACE is a specialty store for resin tables, and unlike other stores, we are a group of resin table professionals.
We have excellent repair skills and will provide thorough support for maintenance after purchase.

Purchasing a RESIN SPACE piece doesn't end there.
Always enjoy your resin table and continue to finish it off to your own.